PC Bits n Bytes - Conditions Of Requests

Additional help beyond this period will be considered on a case by case basis and may be charged the tech support fee current at the time. If a registered customer asks for a refund for the product, within the allowed time period, then the tech support received until then will incur a charge. This is to prevent the abuse of our tech support service.

UnRegistered Customers

Tech support to those who are not registered customers of PC Bits n Bytes is strictly limited to 2 Emails. If the problem is not solved, and you require further help, then either you must register with PC Bits n Bytes or a fee must be paid for additional help. We will invoice those who have asked more than 2 tech support requests.

Non-technical or sales-based questions

There will be no charge for questions relating to the product price, licence requirements, etc. and those from media and journalists who want to include our products in their articles, CD-ROMs, book, etc.

"No Intention to Buy" questions

These queries will only get a reply depending on the merit of the question.

We reserve the right to answer the questions

in the order of priority we see fit.

Though we will try our best to answer a relevant query in the shortest possible time, it is not always possible to give an answer within a time-frame that **you** want. This applies to both the registered and unregistered clients. We do try to respond with or without an answer, so as to keep you informed of what progress we have made with solving the problem/question in query.

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While PC Bits n Bytes uses reasonable efforts to include accurate and up-to-date information on the Site. PC Bits n Bytes makes no warranties or

representations as to its accuracy. PC Bits n Bytes assumes no liability or responsibility for any errors or omissions in the content on the Site.

Prices are subject to change without notice. Products may not be as shown.